ResDiary Event Manager - Overview
Event Manager in ResDiary allows restaurants to internally take and manage event enquiries, as well as receive online enquiries through the event widget. Your group sizes are set in ResDiary, so you can set the minimum and a maximum number of people you can cater for. From your diary, you can view all enquiries received across your restaurant or Hotel group and your team can apply filters to view and manage all the received enquiries.
Key Benefits -
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Manage all enquiries towards confirmation and view them alongside normal advanced reservations in the diary.
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Create and update event requirements for party size, preferred date/time and event type along with contact details.
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Send standard Table Plus generated emails to communication at every step of the way and set automated confirmations when enquiries are accepted.
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Receive email notification for new enquiries.
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Connect Event enquiries to online payment and pre-order functions.
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Details can be converted to PDF and printed for your event sheets.
How to get started - Follow the guide on configuring event enquiries in your diary.
Event Enquiry Setup
How to edit Event Enquiry Settings
Online Enquiries - Please contact the Table Plus Support team at support.tableplus@accorplus.com to get an event widget for your outlet.
Please note:
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The Table Plus Events Widget will accept enquiries online on any of your available date and a time between the opening time and last service end time.
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Closeouts and other diary availability will not be factored in, allowing you to proceed to discuss event specifics with the customer.
Internal Enquiries
Please note:
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Pre-orders, deposits or credit card details need to be added at the point of creating an event booking.
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Event bookings can deliver the email request for payment or credit card details but are exempt from the timer which applies to normal bookings and will not be removed from the diary.
How to create a new event
How to manage event enquiry